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Sales and Service
Check this area often for testimonials and warranty details. Enter your contact information and product of interest and we’ll have one of the dealers in your area contact you.
Service & Warranty Overview
Cumberland warrants products which it manufactures to be free of defects in materials and workmanship under normal usage and conditions for a period of 12 months after sale to the original end-user or if a foreign sale, 14 months from arrival at port of discharge, whichever is earlier. The end-user’s sole remedy (and Cumberland’s only obligation) is to repair or replace, at Cumberland’s option and expense, products that in Cumberland’s judgment, contain a material defect in materials or workmanship. Expenses incurred by or on behalf of the end-user without prior written authorization from the Cumberland Warranty Group shall be the sole responsibility of the end-user.
| CATEGORY | PRODUCT | WARRANTY PERIOD |
|---|---|---|
| Cumberland Motors | Flex-Flo™/Pan Feeding System Motors | 2 Years |
| Cumberland Feeding/Watering Systems | Feeder System Pan Assemblies | 5 Years** |
| Cumberland Feeding/Watering Systems | Feed Tubes (1-3/4" and 2.00") | 10 Years* |
| Cumberland Feeding/Watering Systems | Centerless Augers | 10 Years* |
| Cumberland Feeding/Watering Systems | Watering Nipples | 10 Years* |
Conditions and Limitations:
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE LIMITED WARRANTY DESCRIPTION SET FORTH ABOVE. SPECIFICALLY, CUMBERLAND MAKES NO FURTHER WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE IN CONNECTION WITH: (I) PRODUCT MANUFACTURED OR SOLD BY CUMBERLAND OR (II) ANY ADVICE, INSTRUCTION, RECOMMENDATION OR SUGGESTION PROVIDED BY AN AGENT, REPRESENTATIVE OR EMPLOYEE OF CUMBERLAND REGARDING OR RELATED TO THE CONFIGURATION, INSTALLATION, LAYOUT, SUITABILITY FOR A PARTICULAR PURPOSE, OR DESIGN OF SUCH PRODUCTS.
Cumberland shall not be liable for any direct, indirect, incidental or consequential damages, including, without limitation, loss of anticipated profits or benefits. The sole and exclusive remedy is set forth in the Limited Warranty, which shall not exceed the amount paid for the product purchased. This warranty is not transferable and applies only to the original end-user. Cumberland shall have no obligation or responsibility for any representations or warranties made by or on behalf of any dealer, agent or distributor.
Cumberland assumes no responsibility for claims resulting from construction defects or unauthorized modifications to products which it manufactured. Modifications to products not specifically delineated in the manual accompanying the equipment at initial sale will void the Limited Warranty.
This Limited Warranty shall not extend to products or parts which have been damaged by negligent use, misuse, alteration, accident or which have been improperly/inadequately maintained. This Limited Warranty extends solely to products manufactured by Cumberland.
Prior to installation, the end-user has the responsibility to comply with federal, state and local codes which apply to the location and installation of products manufactured or sold by Cumberland.
* Warranty prorated from list price:
0 to 3 years – no cost to end-user
3 to 5 years – end-user pays 25%
5 to 7 years – end-user pays 50%
7 to 10 years – end user pays 75%
** Warranty prorated from list price:
0 to 3 years – no cost to end-user
3 to 5 years – end-user pays 50%
